Delivery fees start at €2.99 within Metropolitan France (including Corsica) and are free for purchases over €200. Delivery fees apply outside Metropolitan France.
DPD deliveries offer signature upon receipt of the package as well as SMS tracking.
DHL deliveries offer SMS and email tracking.
International deliveries include customs fees.
Delivery Countries | Home Delivery | Pickup Point Delivery | Carrier |
Metropolitan France Corsica |
€4,99 Free over €200 (with signature + SMS tracking) |
€2,99 Free over €200€ |
DPD |
Overseas Territories Guadeloupe, Martinique, Réunion, St-Barthélemy |
35€ (customs fees included) |
DHL | |
European Union Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden. |
15€ (with signature + SMS tracking) |
DPD | |
Switzerland |
25€ (customs fees included) |
DHL | |
International USA, Canada, China, Hong Kong, Saudi Arabia, UAE, Turkey |
45€ (customs fees included) |
DHL |
Option: Shipping Protection and Insurance Against Damage, Loss, and Theft
Shipping Protection and Insurance is a paid option that can be selected by the customer at the time of payment. This protection covers any damage, loss, or theft of your package during transport, including:
Conditions for Filing a Shipping Insurance Claim:
In the event of a valid claim and once the broken/damaged watch is received, the Maison Montignac Customer Service will offer an exchange and cover the cost of sending the replacement product to the customer.
Any purchase made on our website montignac.com can be returned within 14 days from the date of receipt of the package for a refund.
To do so, you simply need to:
Upon receipt of your package, we will check that the item is in its original condition and then proceed with the refund, which you will receive within a minimum of 10 days.
Returns from Metropolitan France and the European Union are at the customer’s expense unless the product is defective. In that case, please contact us at the following email address: contact@maisonmontignac.com to provide the necessary evidence and receive your Colissimo return label.
Countries Covered: Metropolitan France, Corsica, Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden.
Any purchase made on our website montignac.com can be returned within 14 days from the date of receipt of the package for a refund.
To do so, you simply need to:
Upon receipt of your package, we will check that the item is in its original condition and then proceed with the refund.
Returns related to the Right of Withdrawal are at the customer’s expense (shipping and potential customs fees). The customer is responsible for the correct routing of the parcel.
For defective products, please contact Customer Service, who will guide you through the process (contact@maisonmontignac.com).
Countries Covered: Switzerland, Guadeloupe, Martinique, Réunion, St-Barthélemy, USA, Canada, China, Saudi Arabia, UAE, Turkey.
For any questions, please contact us at the following email address: contact@maisonmontignac.com.